Customer Service FAQs

Purchase Order
If you would like to place an order, please clarify the email subject ”Order” at info@demekeys.com, and we will reply back to you in 12 hours. We will quote the unit price according to your quantity. of course, some discounts will be given if its a large amount.
Please call us directly if its urgent, +86 13790124916

Package
Usually, we pack the products like: 1000pcs/poly bag. If you have any other special requirements, like put one sticker on it, assorted colors in one bag, or in a gift box etc. Please let me know, we will provide the perfect service for you.

Shipping Options
DHL, FedEx, UPS, EMS,TNT, By ship etc, for your choose.
Usually, we will choose express company according to the current freight cost or delivery time as your request.
It would be best if you have your own shipping forwarder.

After-Sale service
We extend the warranty of all products for three years.
Please feel free to contact us if you have any problems in the process of using.

Payment Terms
Paypal, Western Union, T/T(HK Corporate Account).

As our first cooperation, we will give us 100% support, even you just have a small shop, we want to group up with you. 🙂